01 · Command Center
Executive Dashboard
Operations control center for Dragyn Integrated Home Solutions. All figures are DEMO fixtures — live KPIs require an authorized CRM connection.
Communities
7
Providers
9
Preferred Partners
5
Open SRs
7
Overdue Work
2
Critical Alerts
2
HOA Pipeline
1
Prospects
1
Onboarding
4
Active
Provider Pipeline
2
Onboarding
1
Pending Verification
5
Verified
Partner Development
1
Application Review
1
Onboarding
3
Active
Critical Alerts
Items requiring immediate attention
Credential expired — Frontier Pest Defense (PA-22190)
Compliance · PRV-209 · 1h ago
SR-503 awaiting qualified provider 3h
Service Request · SR-503 · 3h ago
GreenLeaf business license expiring Sep 30
Credentials · CR-001 · Today
Stonegate Community has no enabled services
Community · HOA-105 · Today
Frontier Pest Defense suspended — marketplace paused
Provider · PRV-209 · Yesterday
Pending Approvals
Decision controls are DEMO / not connected
PRV-204 Apex HVAC Solutions
Submitted by M. Lee · 2h ago
CR-004 HVAC Contractor
Submitted by A. Morales · Today
CAT-008 Maple Court
Submitted by T. Jensen · Yesterday
PRV-205 Stonecraft
Submitted by M. Lee · Today
PP-303 Summit Insurance
Submitted by B. Holt · 3h ago
GovernanceAI may recommend but cannot approve. Approvals require authorized human authority.
Open Work
Overdue & urgent work items
Marketplace Health
Coverage & vacancies
6
3
3
2
Compliance & Credential Health
5
3
4
2
Service Request Health
Pool pump replacement — Clubhouse pool
Cypress Hollow HOA · ClearWater Pool Pros · 2 days ago
Irrigation line repair — Zone 4
Summit Ridge Estates · GreenLeaf Landscape Co · Today
HVAC rooftop unit inspection
IssueHarborview Condos · Unassigned · 3h ago
Common area cleaning recurring
Lakeside Greens · Unassigned · 1h ago
Support Escalations
Handoff to Support V2 — Support retains case authority
Service Issue — SR-503
SC-601 · Support Team
Provider Issue — PRV-209
SC-603 · Support Team
GovernanceSupport V2 retains support/quality authority. Admin may view, route, escalate, and coordinate.
System Connection Status
Current infrastructure states — do not falsely mark connected
DIHS CRM
AWAITING CRM CONNECTIONAuthentication
NOT CONFIGUREDApplication Authorization
NOT CONFIGUREDWorkflows
NOT CONFIGUREDAPI
NOT CONFIGUREDWebhooks
NOT CONFIGUREDMake
NOT CONFIGUREDAWS
NOT CONFIGUREDStripe
NOT CONFIGUREDCross-Account Sync
NOT CONFIGUREDCommunication Execution (A2P)
NOT CONFIGUREDProduction Monitoring
NOT CONFIGUREDLive KPIs require an authorized CRM connection
Live metrics require an authorized CRM connection.