16 · System Administration
Help
Control center guidance and governance reminders.
Key Governance Principles
- • Application ≠ Verification. Credential submission ≠ Approval. Training ≠ Verification. Signed agreement ≠ Verification.
- • CASE ≠ SERVICE REQUEST (DC-009 vs DC-010).
- • Paid placement ≠ routing priority. Preferred ≠ automatic best provider.
- • Admin V2 does not release money — Finance V2 boundary.
- • Support V2 retains support/quality authority.
- • AI may recommend but cannot approve, suspend, or release.
Service Categories
Authoritative catalog: CAT-001 through CAT-017. CAT-017 = Home Automation. Zero CAT-018. Hardscaping maps to CAT-001 or CAT-013.